Never Called a Locksmith Before? Here’s What Happens From Start to Finish
Whether you’re locked out, replacing old locks, or upgrading to smart security, calling a locksmith can feel stressful — especially if it’s your first time. You might be wondering: Will they damage the door? How long will it take? Do I need to prepare anything?
In this guide, we’ll walk you through exactly what to expect during a professional locksmith visit so you feel confident, informed, and in control.
Step 1: Initial Call and Job Assessment
Everything starts with your call or online request. The locksmith will ask you a few quick questions to understand your situation:
- Are you locked out or is this a planned service?
- What type of property is it (home, condo, commercial)?
- What kind of lock are we dealing with?
- Is there any damage or urgency?
If you’re locked out, you’ll get an ETA for emergency service. If this is a scheduled visit, they’ll book a convenient time slot and confirm any required parts in advance.
Tip: The more accurate your information, the faster and smoother the visit will be.
Step 2: Arrival and ID Verification
When the locksmith arrives, they will:
- Introduce themselves and show proper ID or credentials
- Confirm the job details
- In lockout situations, ask you to verify that you’re authorized to access the property (ID or proof of residence)
This step protects both you and the locksmith — ensuring security and legitimacy.
Step 3: Diagnosis and Options
Next, they’ll examine the lock or issue firsthand. Depending on the service, this might include:
- Inspecting the door and lock for damage or wear
- Testing keys or hardware functionality
- Checking alignment, weather damage, or security vulnerabilities
After the assessment, they’ll explain:
- What the problem is (if applicable)
- Your options (e.g. rekeying vs replacement)
- Estimated costs and time required
There are no surprise charges. A reputable locksmith will be transparent before starting any work.
Step 4: Service Execution
Once you approve the work, the locksmith will get started.
Common services include:
Service Type | What It Involves |
Lockout assistance | Non-destructive entry when possible |
Rekeying | Resetting internal pins so old keys stop working |
Lock replacement | Removing and installing new hardware |
Smart lock installation | Configuring access codes and app connections |
Security upgrade | Replacing standard locks with high-security models |
Most jobs take 20 to 60 minutes depending on complexity. Lockouts are usually resolved in under 30 minutes.
Step 5: Testing and Quality Check
After the repair or install is complete, the locksmith will:
- Test the lock with multiple keys or access methods
- Check door alignment and smooth operation
- Walk you through how the new lock or system works
This ensures everything functions perfectly before they leave.
Step 6: Payment and Receipt
Once the work is complete:
- You’ll receive an invoice or receipt
- Payment options (cash, card, e-transfer) will be provided
- For business or repeat customers, account billing may be available
Many locksmiths offer warranties or satisfaction guarantees — be sure to ask if it’s not mentioned.
Step 7: Security Advice and Preventive Tips
Before leaving, a good locksmith will offer quick, helpful advice based on what they noticed, such as:
- Signs your door frame might need reinforcement
- How to properly maintain your lock
- Whether you should consider a deadbolt, smart lock, or keypad system
These insights often come free and can prevent future issues or break-ins.
Frequently Asked Questions
Will the locksmith damage my door during a lockout?
In most cases, no. Professional locksmiths use specialized tools to gain entry without damage. Only rare situations (like high-security locks) may require drilling.
Do I need to be present the whole time?
Yes, especially for lockouts or if you’re replacing exterior locks. Your presence ensures accountability and proper key handoff.
Can a locksmith make new keys on the spot?
Yes. Many locksmiths have mobile key-cutting equipment in their vehicle.
What should I do before they arrive?
Clear the work area, keep pets secured, and have ID or proof of residence handy.
Calling a Locksmith Shouldn’t Be Stressful
Whether it’s an emergency or a planned upgrade, a locksmith visit is straightforward, fast, and more affordable than most people expect. With the right technician, you’ll not only get the service you need — you’ll also get peace of mind.
At Locksmith Oakville, we offer same-day emergency service, professional rekeying and installations, smart lock upgrades, and friendly, licensed, and insured technicians
📞 Call 16479558111 or book online to secure your property the right way.
